Year: 2025

foundations

E‑E‑A‑T in the Age of AI: Building Trust with Machines and Humans

Artificial intelligence is changing not just how we discover information but also how credibility is assessed. When Google’s quality raters evaluate content, they look for four qualities: Experience, Expertise, Authoritativeness and Trustworthiness. Collectively known as E‑E‑A‑T, these signals help determine whether a page appears in search results and, increasingly, whether it will be cited in AI‑generated summaries. In a world where a conversational model might mention only a handful of brands, establishing trust has never been more important.